FREQUENTLY ASKED QUESTIONS
BUYING YOUR NEW VAN DESSEL
Start by building your new bike on our site. Once you have completed your build you will be prompted to select your delivery method.
Navigate to our Dealer Locator and see if there is a dealer near you that may have your Van Dessel in stock.
We have partnered with some of the nation’s best mobile operations to bridge this gap. Navigate to our Dealer Locator and see if a mobile operation services your area.
We are happy to reach out to a dealer of your choice in close proximity to you for you to take delivery of your new Van Dessel. Where there’s a will, there’s a way.
We internationally ship a complete bike and frameset order with free freight and excludes duty and vat fee's. Please contact us directly so we can fulfill your order. If there is a Van Dessel dealer or distributor in your country we will forward your purchase details to them for record and warranty activation.
All Van Dessel’s are engineered and built to be rode at the highest levels of competition or play. We seal all of our bikes with a 3 year warranty against manufacturer defect in materials or craftsmanship.SEE WARRANTY DETAILS
Yes, you will need to register your bike to activate your warranty. Please see our registration page.REGISTER YOUR BIKE
The serial number is located underneath the bottom bracket of the bicycle.
Yes! Please visit our warranty page for information on our crash replacement program.SEE WARRANTY DETAILS
Van Dessel has a rich history of working with individual athletes and teams!
Forward your resume, proposal and schedule to firstname.lastname@example.org with the subject line: Sponsorship Inquiry